Common Cell Phone Problems and Potential Causes
Even with all the different devices and manufacturers available, many cell phone problems are similar. At 208 LifeLine Repairs, our technicians will diagnose, offer solutions and repair your device in an effective and efficient manner. We can handle any repair, big or small.
Common Problems and Potential Causes:
Phone is charging slowly or won’t charge at all.
Issues can be caused by water damage, loose hardware, or accidentally dropping your phone.
Unable to send text messages or make calls.
Cellular service or reception can largely contribute to this issue. However, if you experience problems with audio or an unresponsive keyboard while texting, it may actually be a hardware issue that can cause difficulties with the microphone, touchscreen response, or network connectivity.
Touchscreen is unresponsive or reacts to phantom touches.
A dirty screen, the screen protector, or phone case can sometimes create interference with screen interaction.
Randomly reboots or shuts down.
This can be a problem with the battery connection but can also happen if your phone is damaged and the hardware becomes loose.
Lagging when navigating in and out of apps.
Animation can cause a lag in response time (this can be turned off). It may also require deactivating the “S Voice” home button shortcut if there is lag with the home button.
Phone screen is blank when booting up and/or flickers when phone is in use.
There are a number of factors that could cause this problem including a certain screen setting, an application glitch, or a hardware issue.
Phone screen randomly freezes.
If this only happens when you use certain apps, it could be an issue with those programs but if the problem is random, your phone may have some kind of interior hardware damage.
